Skills
- Graphic Design
- › Logo Design
- › Branding
- › Style Guide Creation/ Use
- › Product, Real Estate, Commercial Photography (Capturing, editing RAW file, lighting)
› Presentation Design
- Print Design
- › Business Cards
- › Brochures
- › Packaging
- › Signage
- Web Design
- › Front-End Design
- › Wireframes
- › Software Design
- › Responsive CSS
- › Basic Hosting Support
- › Write WordPress Themes
- › EBlast Design (HTML, or with UI software)
- ›WCAG Accessible Design
- Motion Graphics
- › Storyboarding
- › Kinetic Type Animation
- › Script Writing
- › Voice Acting
- › Audio Recording/ Editing
- Creative Management / Software Management
- › Project Management
- › Ticket Management
- » Scope Definition, Documenting Requirements
- » Tracking/Advocating Ticket Progress with Needed Team Members
- » Traffic Control
- › Customer Support and Understanding
- › Quality Testing, Controls
- › Creative Direction, Mentoring, Training junior designers
- › Training Clients to Use WordPress
- › Print Job Management, Printer’s Quotes
- › Writing and sending press releases.
- Other Creative Skills
- › Poi Dancing
› Painting with Oil Pastels, Oil Paints, or Acrylic
› Wire-wrapping, soldering silver, gemstone setting
› Photography: Nature, Portraits, Product
› Novice Music Artist
› Spiritual Arts
- › Poi Dancing
Software & Applications
- Microsoft Office
- ›PowerPoint
- ›Word
- ›Outlook
- ›Excel
- Adobe Creative Suite
- ›Illustrator
- ›Photoshop
- ›Dreamweaver
- ›InDesign
- ›After Effects
- ›Audition
- ›Media Encoder
- ›Lightroom
- ›Camera Raw
- PHP MyAdmin
- cPanel
- QuickBooks
- FL Studio
Where I have worked…
Health Portal Solutions – Portal Design Specialist
Health Portal Solutions – Portal Design Specialist (part-time)
March 2020 – Current
Due to “tough econonmic times” and the pandemic, I was reduced to part time again.
Health Portal Solutions – Portal Design Specialist (full-time)
October 2018 – March 2020
Due to increased workload, I initiated being full time again.
Health Portal Solutions – Portal Design Specialist (part time)
January 2018 – September 2018
Massive lay-offs took place, I was reduced to part time. Job duties were scaled back to essential product and software design, and marketing design as stated below.
Health Portal Solutions – Portal Design Specialist (full time) July 2016 – December 2017
This job is unique. HPS started as my best paying client but when they saw the value of their improved interfaces on select screens for their clients, they decided to make the investment of overhauling their entire product by offering me an in-house job. I started off as a specialized portal designer but since it is a small company, I took on more rolls.
Product and Software Designer: Lead designer, creative manager for in-house product development, Designed interfaces for health portals, inclusive of wireframes, graphics, styleguide; generated HTML/CSS for coordination with .NET developers. The sales team attributed closing a deals due to prospects after being impressed with the product design.
In-house Graphic Designer: Designed marketing materials for the company, including website design, WordPress development, logo design, business card design, brochure design, motion graphics, voice-over talent and corporate graphics. Created corporate marketing graphics (eblast, website updates, sales brochures/flyers), press releases, aad branding style guide. Assisted in training and creative direction with junior designers.
Business Analyst: Conducted documentation of scope, clearly communicating expectations and responsibilities of team members, ticket management, feature development oversight, client meetings (particularly when others were on vacation or on maternity leave). Assisted with all business analysts to take customer support calls; this was a good opportunity to learn where interfaces could be improved to tangibly reduce call volume with graphic design and workflow changes. Actively spotted defects and interfaces that could be improved (or did not meet style guide standards) to document and schedule incremental improvements to the product. Project managed tickets and WCAG 2.1 initiative.
Quality Control: Product testing to include designed interfaces graphically matched mock-ups, to extensive testing to look for any logic flaws or ways users could circumvent rules. Wrote testing scripts and coordinated company wide testing of major features.
Highlights:
1 – During a perfect storm off all management being seriously ill at the same time, I filled in as the traffic controller, and implemented a 2 week sprint system; adhering to this schedule, and clearly communicating achievable ticket goals to the development team had results in clearing out a 3 year running backlog of tickets and the sales team was extremely happy to see new features being launched on a regular 2-week routine.
2 – Combining the design, development, business analyst, and quality control experience, I helped the business analysts to write better tickets. Initially, tickets were very vague and this left developers confused with what was expected, and made it difficult to QA test against any documented expectations. I helped to encourage other analysts to use a similar format, by leading by example. This helped the developers achieve the intended goal faster, and without misinterpreting what the ticket was asking for. It also helped with the QA team, as they did not have to ask the person who initiated the ticket in multiple verbal conversations for the ticket scope and testing criteria; all documentation was in the ticket, and if anyone was sick, another person could read the ticket and continue the work.
Concept Incarnate Designer-in-Chief
November 2014 – Current
In charge of account management, accounting, contracts, business development, proposal writing and marketing for company. Designed materials for company and clients, including website design, WordPress development, logo design, business card design, brochure design, motion graphics, blog writing, poster design, social media graphics.
Other tasks include training clients in WordPress and project management, QA testing, server management, IT support, and email support.
Upon taking the job for Health Portal Solutions, I became more selective of the client tasks I sought out, but continue helping small businesses with their graphic design needs.
Also in charge of coordinating secondary line of business, running an annual public arts/crafts event for local artists/artisans, coordinating vendors, marketing event, and press releases.
Webhead – Marketing, Graphic Design
July 2014 – Mar 2015
Worked directly under CEO to meet marketing vision for the company; applied commercial design skills to in-house marketing needs, in addition to supporting commercial team with overflow task which include: Website design, mobile site/application design, website maintenance, business card design, brochure design, proposal design, training materials, e-blast design, signage design, motion graphics, website development, QA testing and project management.
Webhead – Multi-Media Graphic Designer
July 2011 – July 2014
Worked in commercial department to support commercial client needs involving: Website design, mobile site/application design, website maintenance, website maintenance management of production staff, business card design, brochure design, proposal design, training materials, e-blast design, signage design, motion graphics, website development, QA testing and project management.
TheMightyGroup – Full Time Contractor, Graphic Designer
May 2010- September
Updating Clients’ Website Content, Logo Concepts, Print Design Refinements, Developing Studio Portfolio, Print Design from Style Guides
Boss Creative – Designer & Developer Intern
May- July 2009
Updating Clients’ Website Content, Developing HTML Code, Logo Refinements, Modifying & Updating Website Designs, Print Design Refinements, Contacting Clients
Awards for my designs…
Silver Addy Award
Blooms – Mixed Media Campaign
Feb 2010 AAF-San Antonio
Silver Addy Award
Jitters – Mixed Media Campaign
Feb 2010 AAF-San Antonio
Bronze Addy Award
Love Your Sole – Elements of Advertising- Logo
Feb 2010 AAF-San Antonio
My technical specifications…
Education
Univ. of the Incarnate WordBFA in Graphic Design 9/2006–5/2010
Operating Systems
- Mac,
- Windows
- Android
Computer Programs
- › Microsoft Office
- » PowerPoint
- » Word
- » Outlook
- » Excel
- › Adobe Creative Suite
- » Illustrator
- » Photoshop
- » Dreamweaver
- » InDesign
- » After Effects
- » Audition
- » Bridge
- » Media Encoder
- » Lightroom
- » Camera Raw
- › PHP MyAdmin
- › cPanel
- › QuickBooks
- › FL Studio
CMS
- WordPress
- DNN
- Custom
Languages
- Conversational Spanish
- Fluent HTML5
- Minor PHP
- Conversational ASPX
Memberships
AIGA
Logo Lounge
Certifications
- WAI0.1x Introduction to Web Accessibility (WCAG 2.1 A/AA Hawk)
Clients I have done work for…
I have done work for clients such as San Antonio Parks and Recreation, the City of San Antonio, Delicious Tamales, The US AirForce, Christus Santa Rosa, the University Health Systems, Sunset Station, Sushi Zushi Corporation of Texas, San Antonio Conservation Society, NIOSA, the San Antonio International Airport Concession, Representative Ivory Taylor, the Vidorra Condominiums, American GI Forums National Veterans Outreach Program, Republic National Distributing Company, Lifetime Fitness, Mr. W Fireworks, the RK Group, Pape-Dawson Engineers and other companies, working on projects ranging from signage, business cards, content management, design support, website design and coding, flyers, billboards and e-blasts.